FAQs

Black Travel Fest

Why choose us?

We strive to curate travel experiences that foster a strong community, life long bonds, and a different outlook on the world among those who attend.

  • Payment Plan
  • Roommate Matching Program
  • Great Price Competitive
  • Travel Community
  • Custom Itinerary
Want a roomie? We’ll help you find one!

Roommate Matching Program

We don’t want you to miss out on this experience because you don’t have a travel buddy. That’s why we created  the roomie matching program to help out solo travelers.  The match program gives you the freedom to select the double occupancy rate and keep some extra coins in your pocket. This program is available for those traveling alone, and who are willing to be matched with another traveler of the same sex.

Simple Rules

Here we go!

Matching

All singles will be matched with the same sex.

Get Excited!

Get excited – this will no doubt be a dope experience.

 

Get Excited!

Our team will make every effort possible to connect you and your roomie prior to arriving at the event.

 

Just in case!

Should our team be unable to find a roommate match, an additional charge of $200 will be assessed. This hasn’t happened in the past, but it is a possibility.

 

Thank you!

Those purchasing a double occupancy package can expect to be matched with one roommate, and those purchasing a triple occupancy package will be matched with two roommates.

 

Past Experiences

Ready to live your best life while reconnecting with our African roots?

Travel Insurance

Stress free travel is the best kind

We recommend that you purchase travel insurance after booking your reservation.

If you have questions regarding trip insurance coverage, you may contact CiCi Chandler, travel agent with Mahogany Fly International. If you’re living outside of the United States, contact your local travel agent to purchase travel insurance for the festival.

Cancellation Policy:   All payments for group trips are non-refundable, but may be transferred for a fee of $75.

GET HELP (HELP CENTER)

Frequently asked questions

General FAQ

Who is Black Travel Fest for?

…YOU enjoy discovering the culture of the places you visit

…YOU love to turn up and are the life of the party

…YOU love enjoying local foods and meeting local people

…YOU are ready to grow your travel fam with like-minded travelers

We’d absolutely love to have you! But, if your ideal vacation involves a lot of relaxation at the hotel daily and sleeping in, then Black Travel Fest is not for you. We will be seeing and doing it all during our time in Egypt, so if you are looking for a slow-paced trip this is likely not for you.

Is the trip only for people of color?

All are welcome at the Black Travel Fest. Just be sure to come prepared to have a good time and do it for “the” culture.

What should I pack?

You’ll receive a detailed seasonal packing list in time to grab everything you need for the trip.

Packages & Accommodations

Can I stay longer than the days of the travel event?

Sure. You are welcome to arrive before the trip and stay after if you like. Just note that our packages only cover the travel event dates for each destination, and airport transfers outside of these dates will not be offered.

Can I stay for only a few days?

Yes, if you’re unable to attend all the scheduled days that’s okay, although please take note that you’ll still be paying for the full package. Also, we’d love to see you enjoying all of the events.

What accommodations are we staying in?

For security purposes, we only share accommodations with the folks that sign up to join us. That said, the pictures featured in the booking section of our website or from the marketing emails are from the actual properties that we will be staying in. If it helps every accommodation selected is personally inspected by someone from our team prior to the trip. We typically aim for 4-star accommodations and better.

Is transfer included to and from our accommodations?

Yes, airport transfers are included in the package price. Note, that you will likely be transported to the accommodation with other participants, which may require you to wait for up to an hour after landing.

Flights & Travel Insurance

Are flights included in the price?

No. Flights are NOT included in the price, but you can check Secretflying.com, Priceline.com, and Kayak.com (amongst others) to find the best flight prices on the market.

Is there someone that can help me book my flight?

For this, you can also reach out to our preferred agent at [email protected] for assistance in booking flights. She’s aware of the timeline and booking requirements.

How do I purchase travel insurance?

We recommend that you purchase travel insurance after booking your reservation. If you have questions regarding trip insurance coverage, you may contact Cici Chandler at [email protected]. If you’re living outside of the United States, contact your local travel agent to purchase travel insurance for the festival.

Payments & Packages

How will I know my reservation is confirmed?

Once you’ve made a payment, you’ll be redirected to an online registration form. Following completion of the form, you’ll receive an email confirmation of your registration. You’ll also receive a detailed information pack prior to the start of your trip.

Which methods of payment are accepted for booking?

Payments are processed through PayPal. As such all major credit cards are accepted (i.e., Visa, Mastercard, AmericanExpress, Discover).

Do I have to use the payment plan or can I pay in full?

You can pay for the entire balance of your trip by selecting the One Time or Full Payment option.

How does the Double Occupancy package work?

The Double Occupancy package is for two people in one room with one or two beds depending on preferences and availability.

If you select this package, both you and your roommate would need to make the purchase separately.

If you are looking to be matched with a roommate, you can simply purchase the Double Occupancy package, and we’ll take it from there.

Can I upgrade my package from Double Occupancy to Single Occupancy?

Upgrade requests may be made by contacting us at [email protected]. Upgrades will be accommodated on a per-reservation basis, and you will need your roommate to also agree to upgrade or accept entry into the Roomie Matching Program.

Downgrades are prohibited. No Downgrade request will be taken.

Can I pay for 2 people in a single transaction?

Yes, you may request to have a customized payment link from our Operations Team at [email protected]. Just make sure to indicate your name and the name of the person you’re traveling with.

This option is most frequently used by our couples and family members traveling together, who share finances and would like to make one payment transaction each month instead of paying and registering separately.

Cancellation & Transferability

What if I pay for a trip and can no longer attend?

All payments are non-refundable; however, it is transferable to another traveler for a fee of $75. This means you are permitted to resell your slot to another participant, but Black Travel Fest is unable to offer a refund. We’ll do our best to assist you in finding a replacement.

Trip insurance can help if you have a need to cancel unexpectedly. If you have questions regarding trip insurance coverage, please contact Cici Chandler, our travel agent with Mahogany Fly International ([email protected]). If you live outside of the United States, please contact your local travel agent to purchase travel insurance for the festival.

What is the policy for name changes should I need to transfer my reservation?

Name changes are permitted for $75 per person.

Name Changes are NOT permitted for Roomie Matching Program.

Name changes can only be made with people not currently booked for the event. The person taking your place needs to register with a staff member at Amola Enterprises, LLC, and provide their credit card information. You must work out the money already paid between yourselves. The person taking your place pays the remaining balance to Amola Enterprises, LLC.

Name changes can be completed up to 2 weeks before the event. No name changes will be made after the deadline.

Please see the Terms and Conditions for additional information regarding name changes and transferability.

Terms and Conditions

Terms of Use 

This site is owned by Amola Enterprises, LLC (collectively known as “Host”). This Agreement describes the terms and conditions applicable to the services and offerings available through this website. This Agreement describes your responsibilities and, among other things, limits the liability of Host. Prior to submitting any account registration, payment and/or using any of the services offered on this website, please read all of this Agreement carefully. Your use of this website (the “Site”) constitutes your agreement to be legally bound and abide by all terms, conditions and notices contained herein. If you do not agree with any part of these Terms & Conditions, YOU MUST NOT USE THIS SITE. Furthermore, children are strictly prohibited from using this Site.

Host hereby reserves the right, in its sole and complete discretion, to amend this Agreement at any time by posting amended terms on this Site. The amended terms shall be effective from and after the date that they are posted on the Site.

Host incorporates herein, by reference, its Privacy Policy.

General Terms and Conditions

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No Warranties

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In no event shall host, including its officers, directors, employees, representatives, affiliates, or providers (collectively, the “covered parties”), be liable for any injury, death, loss, claim, damage, act of god, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if host has been advised of the possibility of such damages.

Further, the covered parties accept no responsibilities for any damage and/or delay due to provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond the covered parties’ control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No covered party shall be responsible for any provider’s breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any covered party be responsible for any other wrongdoing of a provider (including any liability in tort), as to any products and/or services available through this site. No covered party shall be responsible for any provider’s failure to comply with these terms and conditions nor for any provider’s failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty, and return of perishables.

If, notwithstanding the above, a covered party is found liable for any loss or damage relating to the use of this site, user agrees the liability of any such party shall in no event exceed the fee or charge to the user assessed by host for making a purchase.

Some states, to the extent their law might be deemed to apply notwithstanding the selection of florida law as described below, do not allow the limitation of liability, so the foregoing limitations might not apply to you.

Travel Service Limitation of Liability

Host is acting as an agent for airlines or other travel service providers (collectively, “Travel Suppliers”) in selling travel services, or in accepting reservations or bookings for such services to be provided to you. Host does not assume liability for any injury, damage, death, loss, or delay due to an act of negligence or the default of a Travel Supplier, or by an act of God. Further, no responsibilities are accepted for any damage and/or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond Host’s control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the traveler.

Amola Enterprises, LLC is not responsible for any air transportation to the travel event, nor would Amola Enterprises, LLC be responsible for any transportation costs related to planned activities.

Third Parties

If you use this Site to purchase products or services for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto.

Each User using this Site for or on behalf of a Third Party agrees to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party’s or the User’s failure to fulfill any of its obligations as described above.

Links to other Websites and Services

To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources.

Termination of Usage

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

Credit Card Submissions

Under no circumstances may a purchase be made by a User utilizing this Site unless the User has provided Host with the account number and expiration date of a major credit card. Host reserves the right to “revoke offers or correct errors” even if a credit card has already been charged.

Miscellaneous

The captions in these Terms and Conditions are only for convenience, and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.

These Terms and Conditions, and the related Parts of this Agreement relating to each service represent the entire agreement between you and each Covered Party regarding your use of this Site and supersede any prior statements or representations. The internal laws of the State of North Carolina shall govern the performance of the terms and conditions of this agreement.

Photography and Videography

Amola Enterprises, LLC, Black Travel Fest and any parties that they transfer rights to, has the exclusive right to include photographic, video and other visual portrayals of Traveler in any pictorial medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without compensation to Traveler, and all rights, title and interest therein (including all worldwide copyrights therein) shall be Amola Enterprises, LLC and Black Travel Fest sole property, free from any claims by Traveler or any person deriving any rights or interest from Traveler.

Indemnity

By booking the travel event, you (the traveler) agree to release and hold harmless Amola Enterprises, LLC and Travel Inc., and their respective officers, directors, members, managers, principals, employees, representatives, attorneys, insurers, reinsurers, successors, assigns, and agents, (collectively, the Released Parties) from and against any claim or cause of action arising out of or in connection with your travel on and participation in the travel event, including, but not limited to:

(1) injury, death or delay of travelers, or loss, damage or delay of or to travelers’ baggage or other property, which may be caused, directly or indirectly, in whole or in part, from participation in the travel event, including, without limitation, traveler’s use of or participation in any excursion, concession or athletic or recreational activity;

(2) lost or incorrect reservations;

(3) emotional distress, mental suffering or anguish or psychological injury of any kind under any circumstances (except when such damages were caused by the Released Parties’ negligence and resulted from the same traveler’s sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to have been intentionally inflicted by the Released Parties);

(4) any change in scheduled travel event events. You further agree that the Released Parties shall not be held vicariously liable for the intentional or negligent acts of any persons employed by any of the Released Parties, nor for any intentional or negligent acts of any of the Released Parties’ employees committed while off duty or outside the course and scope of their employment.

Responsibility Clause

Host acts only as agent for the various carriers for which tickets are provided and assumes no responsibility or liability in connection with the service for any vessel, carriage, motor vehicle or other conveyance which may be used wholly or in part, in the performance of its duty to travelers; neither will they be responsible for the vehicle, or through neglect or default of any company or person engaged in conveying the traveler. Host shall not be responsible for any breach of contract.

Legal Proceedings

Except where prohibited, you (the traveler) agree that:

(1) any and all disputes, claims and causes of action arising out of or connected with the event shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Texas;

(2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with the travel event, but in no event attorneys’ fees; and (3) you waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct or indirect damages.

Refusal of Service

Amola Enterprises, LLC reserves the right to deny or revoke service or participation privilege to any guest for any reason deemed necessary. This includes any circumstance where the health or wellbeing of any or all guests is threatened or endangered.

Itineraries

The travel event coordinators have reserved the right to cancel or change itineraries at any time. All events, and talent, are subject to change.

Prices

Prices shown on this site are per person. All prices are subject to change without notice

Name Changes

Name changes are permitted for $75 per person. Name Changes are not permitted for Match Program.  Name changes can only be made with people not currently booked for the travel event. The person taking your place needs to register with a staff member at Amola Enterprises, LLC and provide their credit card information. You must work out the money already paid between yourselves. The person taking your place pays the remaining balance to Amola Enterprises, LLC.

When you are ready to complete the name change, email one of the staff at Amola Enterprises, LLC the name of the person taking your place and who is paying the $75 name change fee.

Also have your roommate email one of the staff at Amola Enterprises, LLC that they approve the name change. No name change will take place until everyone on the reservation agrees in writing to the change. Once all the emails have been received, the name change will be completed. The $75 fee will be charged and confirmation will be emailed to all roommates. Name changes can be completed up to 2 weeks prior to the travel event. No name changes will be made after the deadline.

Payment Schedule

All guests can pay in full or choose a payment plan.

Monthly Payment Plan Deposit as follows

The deposit per person is charged at the time of booking & the total remaining balance will be split into equal monthly installments automatically charged the credit card on file with the first installment due 4 weeks after the previous payment. Completed payment is two weeks before the event.

Unless otherwise arranged, the same credit card used to make a payment will be used to make subsequent payments when due. If you have more than one credit card on file, please alert Amola Enterprises, LLC as to which card to use for automatic payments.

Cancellation and Penalties

All deposits and payments are Non-Refundable. ALL NO SHOWS WILL BE ASSESSED A 100% cancellation penalty.

Health, Disability and Wheelchair Notice

Travelers must notify Amola Enterprises, LLC at time of booking of any physical or mental illness, disability or other condition for which special accommodations or use of wheelchair is contemplated or necessary, or which may require medical treatment or assistance. 

Roomie Matching Program

The match program gives you the freedom to select the double occupancy rate and keep some extra coins in your pocket. This program is available for those traveling alone, and who are willing to be matched with another traveler of the same sex.

Here are the rules:

  1. All singles will be matched with the same sex.
  2. Those purchasing a double occupancy package can expect to be matched with one roommate, and those purchasing a triple occupancy package will be matched with two roommates.
  3. Our team will make every effort possible to connect you and your roomie prior to arriving at the event.
  4. Should our team be unable to find a roommate match, an additional charge of $300 will be assessed. This hasn’t happened in the past, but it is a possibility.
  5. Get excited because this will no doubt be a dope experience.

Your decision to accept a roommate for the travel event is at your own risk.  Amola Enterprises, LLC, Black Travel Fest, its partners with respect to the travel event, each of their related companies, and each of their respective, directors, officers, agents , employees, and contractors (collectively, the Released Parties), are not responsible nor liable for any and all claims or cause of action arising out of or in connection with your selection of a roommate for the travel event. This includes without limitation, any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from such request or selection.

*Double occupancy may be a shared king or queen bed

If you are interested in the roomie matching program, you can indicate interest in the registration process.

BTF FLEX TRIPS

CLIENT AGREEMENT/TERMS & CONDITIONS

  • PARTIES

    1. Client- Anyone seeking the travel services offered by Black Travel Fest.
    2. Company- Black Travel Fest, a company organized and existing in the country of United States, for the purpose of delivering travel services.
  • CANCELLATION AND RESCHEDULING POLICY 

We understand that sometimes travel plans need to be changed. We want to ensure that you have a clear understanding of our cancellation and rescheduling policy before booking your trip with us. A cancellation request can only be processed after a written confirmation is received. Please note that all clients will be provided a refund schedule and rebooking policy from Black Travel Fest within seven (7) days of booking.

Period

Refund Schedule

Initial Deposit of $250

Non-Refundable

90 – 60 days to the trip start date

Fully Refundable

59 – 31 days to the trip start date

50% Refundable

30 days to the trip start date

Non Refundable

Days to the trip start date will be calculated by adding the number of days from the current date at time of refund request to the day prior to the trip start date. 

For example If the trip start date is August 31st: 

  • the trip would be fully refundable from June 2nd  to July 2nd 
  • the trip would be 50% refundable from July 3rd to July 31st
  • the trip would be non-refundable starting August 1st

Please note: PayPal processing fees and vendor transaction fees will not be refunded.

. Rescheduling Policy:

Please note that rescheduling is subject to availability and must be within one year of the original departure date. The trip can only be rescheduled once. If the rescheduled trip cost is more than the original trip cost, the traveler is responsible for paying the difference.

Period

Trip Rescheduling

59 – 45 days to the trip start date

Reschedule Allowed at 5% Processing fee

44 – 31 days to the trip start date

Reschedule Allowed at 10% Processing fee

30 – 16 days to the trip start date

Reschedule Allowed at 20% Processing fee

15 days to the trip start date

Reschedule Not Allowed

Days to the trip start date will be calculated by adding the number of days from the current date at time of reschedule request to the day prior to the trip start date. 

For example If the trip start date is August 31st: 

  • the trip would be rescheduled with a processing fee of 5% from  July 3rd to July 17th
  • the trip would be rescheduled with a processing fee of 10% from  July 18th to July 31st
  • the trip would be rescheduled with a processing fee of 20% from  August 1st  to August 15th

We highly recommend purchasing travel insurance to protect yourself from unforeseen circumstances that may arise before and during your trip.

Please note that our cancellation and rescheduling policy is non-negotiable.

  • OTHER TERMS & CONDITIONS

  1. Prices given to clients are based on the number of people in the travel party. 
  2. Smaller groups have a higher price per person.
  3. If the number of people in a party decreases after booking, the price will be reassessed at the appropriate per person price point. 
  4. Travel packages are curated by Black Travel Fest and are not customizable. 
  5. Communication with Black Travel Fest is available via email and virtual support (Telephonic support is not available). 

. FORCE MAJEURE

In the event that any Party hereto is delayed or hindered in the performance of any act required herein by reason of strike, inability to procure materials, failure of power, restrictive governmental law or regulations, riots, insurrection, war or other reasons of a like nature not the fault of such Party, the performance of such act shall be excused for the period of the delay. If the delay exceeds 30 days, then funds shall be refunded if possible or credit given if refund is not possible. 

  • LEGAL COMPLIANCE

Client is required to treat all company employees, customers, clients, business partners and other affiliates of the Company with respect and responsibility. Client is required to comply with all local laws, ethical codes and company policies, procedures, rules or regulations, including those forbidding sex harassment, discrimination, and unfair business practices.

  • BREACH OF AGREEMENT

Violations by Client of this agreement will result in penalties decided by Company. These penalties include, but are not limited to client being prohibited from booking future experiences. 

  • REPRESENTATION

Each party of this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party hereto, or anyone acting on behalf of any party hereto, which are not embodied herein, and that no other agreement, statement or promise not contained in this Agreement shall be valid or binding. Any modification of this Agreement shall be effective only if it is in writing, signed and dated by all parties hereto. 

  • INDEMNIFICATION

Client shall defend, indemnify, hold harmless, and ensure Company from any and all damages, expenses or liability resulting from or arising out of, any negligence or misconduct on Client’s part, or from any breach or default of this Agreement which is caused or occasioned by the acts of Client. Client shall insure that it takes all actions necessary to comply with the terms and conditions set forth in this Agreement. 

  • CONTAINMENT OF ENTIRE AGREEMENT

This Agreement is an independent document and supersedes any and all other Agreements, either oral or in writing, between the parties hereto. 

  • GOVERNING LAW

This Agreement shall be governed by, and construed under, the laws of Texas in the UNITED STATES.

By agreeing to these terms, the client acknowledges that he/she has reviewed and fully understands the terms and conditions of this Agreement. Client hereby agrees to all above terms, conditions, and policies.

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